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Contact
Email shop@aeysa.com for anything about an order, a delivery or your data. We reply within 3 working days. Include your order reference if you have one. Never send card numbers by email.
Quick answers
- Country not in the Ship to list: email us with your country and what you would like to order, and we’ll let you know if we can ship to you.
- Change of address: use the secure link in your order email while the order is unshipped.
- Faulty or undelivered order: email us with your order reference. See returns and refunds.
- Lost download link: email us from the address you ordered with.
- Late or damaged parcel: send your order reference, any tracking details and a photo if it helps.